Calgary Comic & Entertainment Expo Accessibility Policy
This policy has been reviewed and approved by the Calgary Council on Accessibility.
The Calgary Comic & Entertainment Expo fully supports equal access for all attendees and provides onsite assistance for those that identify as having a disability. We strive to do our utmost to provide equal access to all areas of the show in accordance with Provincial and Federal law.
Due to limited resources, we may be required to discuss reasonable accommodations with you in regards to accessibility in order to try to meet your needs. Accessibility seating in program rooms is limited, and is available on a first come first served basis, so please ensure that you arrive early for any panels you wish to see.
The show provides a variety of services to help you enjoy your experience including:
- Direct line access to admissions.
- Wheelchair friendly aisle widths.
- Convention schedule available on the show app in large print.
- Complimentary golf-cart transport between venue buildings.
- Reserved seating based on sightline requirements for programming areas.
- Accessibility badge identifying known medical issues to emergency services personnel.
- Line accommodation for attendees with mobility issues.
- Priority access to elevators.
- Companion accommodation tickets.
Getting to the show
Calgary Transit provides accessibility seating on all C-Trains within the city. Further, all C-Train stations are equipped with ramps and/or elevators to accommodate those with mobility issues. As well, Calgary Transit Access is available for persons with disabilities that limit their ability to ride transit buses or the C-Train. Please contact Calgary Transit for further information on their available services.
Stampede Park offers front of line parking for those that have a disabled parking placard permit issued by Service Alberta. Accessible parking spots are available in all lots on Stampede Park.
Accessibility seating is available in the bleacher area of the parade route. Please note, accessibility seating for the parade is extremely limited and is on a first come first served basis. Please ensure you arrive early to ensure seating availability.
All the shows associated hotels are accessible for persons with disabilities. Please do not hesitate to discuss your accessibility requirements when booking your room.
-All buildings on Stampede Park have accessible washrooms.
-All buildings on Stampede Park have accessible ATM’s for your convenience.
-Wheelchair charging is available within the Medical Aid stations located in the BMO and Big Four buildings.
-All aisles are wider than normally required to assist those in wheelchairs get around the show.
Admissions and Accessibility Badge/stickers
-Admissions have a separate area for accessibility to allow direct line access to the ticket counter. Accessibility admissions for 2017 is located at the TicketMaster kiosk inside the Stampede Corral building. Please use the main doors for access.
-Accessibility badges are available at the admissions counter for those that wish to have their specific needs or medical conditions available to EMS in the event of an emergency.
Programming sightlines will aid you in being able to see and hear presenters on stage in our panel rooms and main event rooms. Depending on your access requirements, and sticker will be issued to you to be placed on your wristband denoting that you are allowed to sit in one of the reserved accessible sightline spots.
To better accommodate our guests, the wheelchair sightline sticker enables patrons to sit in designated accessible seating spaces in our program rooms. Accessible seating areas are solely for persons with disabilities and their companions.
In Line / End of Row Sightline
The “In Line / End of Row” Sightline allows reserved seating for those with mobility issues at the end of the chair rows. Please note that this does not include first row seating.
The “Proximity” Sightline is reserved seating for those that are hard of hearing or visually impaired and require close sightlines to the stage/screen to assist with lip reading or easier view lines. Please note that this does not include first row seating.
Service Animal Sightline
The “Service Animal” or “Guide Dog” sightline is similar to the “In Line/ End of Row” accommodation. To ensure the safety of our fans and their service animals and guide dogs, we require that they be seated in a designated accessible seating area only.
The “Companion required” sticker will ensure that your companion is allowed to sit with you when you are in reserved seating, or in a line queue for autographs or photo ops.
Neither the show nor the venue rent or loan wheelchairs or scooters. The following stores in the Calgary area have rental availability and delivery options. Please contact them directly to make arrangements prior to coming to the show. The show cannot be responsible for receiving your rental onsite, please make alternate arrangements.
6319 Bowness road NW
Calgary Coop Home Health Care
9309 Macleod Trail S
Onsite transportation aid is available to help you get between buildings if you have issues with mobility. Please inquire at Admissions.
Service Dogs/Guide Dogs Policies
Only service dogs registered and licensed through the government are allowed at the venue. Therapy animals unfortunately do not qualify as service dogs under the current Alberta legislation. Please note, only official licenses issued under subsection 1 of the Alberta Service Dogs Act will be accepted. Notes from physicians/psychologists are not considered as official licenses under the Alberta Service Dogs Act.
The Calgary Comic & Entertainment Expo will offer a single (1) complimentary admission pass for your companion/support person. Please ensure both the person requiring the accessibility pass as well as their companion/support person both present to the accessibility admissions area located in the main admissions building.
Accessibility reserved seating in all programming areas is extremely limited and we cannot guarantee reserved seating for companion/support persons within the reserved areas. Thank you for your understanding.